Frequently Asked
Questions

POW prints on almost any flat surface including walls, glass, wood, metal, doors, floors, ceilings, and more. If you have an unusual surface, just ask — we love a challenge. The only thing we won't print on is water.

Yes. We use UV-resistant inks and weather-appropriate formulations for outdoor surfaces. The durability depends on the surface, exposure conditions, and ink system used. We'll advise on the best approach for your specific outdoor project during the quoting process.

Our equipment can print on surfaces of virtually any size — we work in sections and seamlessly tile the design across large areas. Whether it's a single door or an entire warehouse wall, we can handle it.

We can print on lightly textured surfaces such as wood, brick, and lightly textured walls. Heavily textured or deeply porous surfaces may require preparation or may not be suitable. Send us a photo and we'll assess it for you.

We can print over existing paint if it's in good condition and properly adhered. Wallpaper typically needs to be removed first, as the surface needs to be smooth and stable. We'll assess this during site survey.

We accept high-resolution files in PDF, AI, EPS, PSD, TIFF, PNG, and JPG formats. For best results, artwork should be at least 150 DPI at final print size. Vector formats (PDF, AI, EPS) are preferred for large-format printing.

No. You can provide your own artwork, or our design team can create something for you. We offer design services ranging from simple layout adjustments to full custom murals and branding design.

Yes. We use calibrated printing systems and can match Pantone and CMYK colour references. For critical brand colour matching, we recommend a test print on the actual surface before proceeding.

Don't worry — send us what you have. Our design team can often upscale or recreate artwork for large-format printing. We'll let you know if there are any quality concerns before we proceed.

Pricing depends on the surface type, size, complexity of the artwork, surface preparation required, and location. We provide free, no-obligation quotes for every project. Submit your project details through our quote form and we'll get back to you within 24 hours.

No, there's no minimum project size. Whether it's a single door or an entire office floor, we're happy to help. However, very small projects may have a minimum call-out fee — we'll be transparent about this in your quote.

Yes. Projects above a certain scale qualify for volume pricing. We'll include any applicable discounts in your quote automatically.

We accept bank transfer, credit card, and debit card. A 50% deposit is required to secure your booking, with the balance due upon completion.

Timelines vary depending on project scope. Small projects can be completed in 1-2 days, while large or complex projects may take a week or more. Once we receive your artwork and site details, we'll provide a timeline with your quote.

For most projects, we can provide an initial quote based on photos and dimensions you provide. For larger or more complex projects, we may conduct a site survey to ensure accuracy. Site surveys are free wherever you are in the UK.

The surface should be clean, dry, and free from loose paint, dust, or debris. We'll provide specific preparation instructions based on your surface type during the quoting process. In some cases, we can handle preparation for you.

Yes, we offer flexible scheduling including evenings and weekends for commercial clients who need minimal disruption. This may incur a scheduling premium — we'll include this in your quote if applicable.

Indoor prints typically last 5-10+ years without significant fading. Outdoor prints last 3-7 years depending on exposure to UV, weather, and surface conditions. We use UV-resistant inks for all projects.

Yes, prints can be removed, though the process depends on the surface and ink system used. Removal may involve repainting the surface. We can advise on removal options and can include this as part of the service.

Printed surfaces can be cleaned with a soft cloth and mild detergent. Avoid abrasive cleaners, scouring pads, or harsh chemicals. We provide care instructions specific to your surface after project completion.

Small areas of damage can often be repaired or reprinted. Our work comes with a 12-month warranty against defects in materials and workmanship. Contact us and we'll assess the best repair approach.

Absolutely. POW will travel anywhere in the world if you want us there. We have completed projects across the UK and internationally. Distance is never a dealbreaker — travel and accommodation costs may apply for projects further afield, and these will always be included transparently in your quote.

We go wherever the project is. While most of our work is in the UK, we have completed international projects and are happy to travel abroad. For international enquiries, please contact us directly to discuss logistics and feasibility.